Frequently Asked Questions

Everything you need to know about protecting your tech.

What devices are CASEXS products compatible with?

We offer a wide range of protective cases specifically engineered for the latest iPhone, Samsung Galaxy, and Google Pixel models, as well as specialized sleeves for MacBooks and iPads.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Are your cases drop-test certified?

Yes, our rugged series cases are military-grade drop-tested from heights of up to 10 feet to ensure maximum protection for your electronics.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer a warranty on your products?

Every CASEXS product comes with a 1-year limited warranty covering manufacturing defects and material failures under normal use.